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FAQ's
Click to Download Audience Guide and Menu pdf
What is Memphis Botanic Garden doing about mosquitoes in the area?
Can I purchase food at the concerts?
What if I for some reason I cannot use all of my tickets for a certain show?
When does Live at the Garden begin?
What is the admission cost?
What happens if it rains?
What if I just want tickets to one show?
Can you see the stage from the lawn? Can you hear the music from the lawn?
How do you get to Live at the Garden?
Can you smoke at Live at the Garden?
Can I upgrade my lawn ticket for reserved seating?
I know I can bring my own picnic to the park. What CAN'T I bring?
Are children allowed at Live at the Garden?
Does my 9-month old need a ticket?
Can I bring my camera?
What about patrons with disabilities?
Do I have to pay to park?
What is Memphis Botanic Garden doing about mosquitoes in the area?
Before all major events, we treat areas with Mosquito Beater to repel mosquitoes from the area. All water gardens, lakes, pools, etc. are stocked with fish to eat the mosquito larvae. All fountains or other water sources without fish are treated with chlorine or are constantly moving out an overflow to prevent mosquito larvae from hatching.
Can I purchase food at the concerts?
Of course! Maxwell's Concessions, Hog Wild and Fratelli's will be on-site to tempt you with tantalizing Garden treats, like hamburgers grilled to perfection and icy sno-cones to keep you cool. We also feature Buster's Botanical Bar where thirsty concert-goers can purchase a great selection of frosty and refreshing beverages. You can also pre-order food from one of our preferred caterers.
What if I for some reason I cannot use all of my tickets for a certain show?
Tickets are non-refundable. But, if you will not be using your tickets and would like to put them to an even better use, please inform us! We will donate unused or returned tickets to our charitable partners, The Ronald McDonald House and the Stax Music Academy.
When does Live at the Garden begin?
All shows start at 8:30pm. Gates open at 6:30pm.
What is the admission cost?
Lawn tickets start at $44 each plus fees. Table tickets start at $68 and up plus fees.
What happens if it rains?
All performances take place, RAIN or SHINE. There are NO REFUNDS, exchanges, or rain checks due to rain or inclement weather.
What if I just want tickets to one show?
For individual show tickets, log onto www.ticketmaster.com, or charge by phone at (800) 745-3000 to purchase tickets.
Can you see the stage from the lawn? Can you hear the music from the lawn?
All lawn seating is general admission and located behind the table seating sections. Altough we do not guarantee visibility of the stage from the lawn area, we do have two big screens. All concerts are broadcast to the lawn via a state-of-the-art sound system.
How do you get to Live at the Garden?
Click the link for directions http://www.liveatthegarden.com/index.cfm?section=2
Can you smoke at Live at the Garden?
No, Live at the Garden is a non-smoking venue.
Can I upgrade my lawn ticket for reserved seating?
Yes. Patrons may upgrade their lawn admission ticket to reserved seating (subject to availability) at any concert by paying the difference between the lawn admission and the cost of the reserved-seat ticket. Upgrades may only be made in person at the box office, on the evening of the performance.
I know I can bring my own picnic to the park. What CAN'T I bring?
Please do not bring any size tables, grills, beer kegs, athletic equipment, rollerblades, bicycles, thrown objects and tri-fold lawn chairs. Absolutely NO PETS ALLOWED. In addition, cigar smoking is not permitted at Live at the Garden.
Are children allowed at Live at the Garden?
Of course! Families are always welcome. All we ask is that you supervise your children so that everyone can enjoy the performances. As a courtesy to others, if your child becomes fussy, we ask that you be prepared to remove them from the concert area. An adult must accompany all children under the age of 18. Every concert patron requires a ticket.
Does my 9-month old need a ticket?
Due to fire codes everyone, including children of all ages, needs a ticket - NO EXCEPTIONS!
Can I bring my camera?
No audio or visual recording devices (including video) are allowed. However, you may take photos before or after concert performances. No photos are allowed during the performances.
What about patrons with disabilities?
Parking for patrons with a valid handicap license plate or other authorized identification is available. Facilities are wheelchair-accessible.
Do I have to pay to park?
Live at the Garden has a reserved parking lot on Cherry Road. To purchase a parking pass for the Cherry Road Lot, call our Box Office at (901)576-4107. Cherry Road Parking passes are $15 per show. Free parking is offered in the lot located at Southern and Perkins.
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